The lawsuit alleges the Higher Education Loan Authority of the State of Missouri (Mohela) committed a series of abuses including deflecting calls from borrowers and illegally deducting payments from borrowers’ bank accounts without their consent.
It also accuses the non-profit organization, which services federal and private student loans, of failing to send millions of borrowers their bills on time and causing them to fall behind on payments, also sending inaccurately higher bills, misinforming borrowers about key deadlines to remain in affordable payment plans, and denying eligible public service workers student loan relief.
www.theguardian.com
It also accuses the non-profit organization, which services federal and private student loans, of failing to send millions of borrowers their bills on time and causing them to fall behind on payments, also sending inaccurately higher bills, misinforming borrowers about key deadlines to remain in affordable payment plans, and denying eligible public service workers student loan relief.
Teachers’ union sues major US federal student loan servicer, alleging ‘abuses’
American Federation of Teachers says Missouri’s Higher Education Loan Authority ‘misleads and misinforms’
www.theguardian.com
