The Coldness Of Bureaucracy

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Journalist Toby Sterling wrote for The Associated Press 19 April 2014:
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Charlotte van den Berg was a 20-year-old college student working part-time in Amsterdam's city archives when she and other interns came across a shocking find: letters from Jewish Holocaust survivors complaining that the city was forcing them to pay back taxes and late payment fines on property seized after they were deported to Nazi death camps. How, the survivors asked, could they be on the hook for taxes due while Hitler's regime was trying to exterminate them? A typical response was: "The base fees and the fines for late payment must be satisfied, regardless...
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Now that's cold...
 
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