Kiosks Will Create Mass Layoffs

[Althea]

Remember when the MAGA morons claimed that $15/hour minimum wage for fast food workers would cost jobs? Remember when they warned that corporations are going to fight back with kiosks that will cost people their jobs?

Remember when I told them that no kiosk will ever make a sandwich, or hand it to the customer?

It appears that kiosks actually create jobs due to the volume of business that is now being created. The kiosks actually create more upsell items because customers must get past the prompt for fries/shakes etc. during the ordering process. Something that an employee might not bother with because there is a long line waiting to be served.

Sorry to burst your bubble you MAGA fools. Mickey D's is hiring, not firing. Of course, kiosks still have a lot of bugs to be worked out, but it will be a long time before a machine makes burgers to order.

Today, instead of replacing workers, companies deploy kiosks to transfer labor to other tasks like handing off pickup orders, help increase sales, easily adjust prices and speed up service. (Many chains, including Subway, Chick-fil-A and Starbucks, don’t use them much or at all.)

Kiosks “guarantee that the upsell opportunities” like a milkshake or fries are suggested to customers when they order, Shake Shack CEO Robert Lynch said on an earnings call last month. “Sometimes that is not always a priority for employees when you’ve got 40 people in line. You’re trying to get through it as quick as possible.” Kiosks also shift employees from behind the cash register to maintaining the dining area, delivering food to customers or working in the kitchen, he said.