Maybe its because I live in Palm Beach County, not the intelectuall or educational breadbasket of the USA, but I know SOO many people who appear to be successfull in business who are IDIOTS, they dont provide the best service to customers, they cheat and steal yet make lots of money.
Case in point, I know a man who is a middle manager of a medium size Home Health Agency. The guy is an IDIOT. He fired one of his top producing sales people because she was not doing things "his way". The numbers dont lie, this sales person was always number one or two in the agency in number. She went to another agency and makes more money there. The same manager has gotten his corporation sued twice for sexual harrassment. For years Ive been wondering how this guy kept his management job, he still works at this company and lives a nice lifestyle. This week the riddle was disclosed to me... his mother is a major investor in the company so they keep this guy in his position. So now this guy harms his company, he makes bad decisions yet he keeps his job because of his mothers money. The best services are not getting to the customers.
In my field there are many examples. There are plenty of very bad lawyers, poor at there jobs or simply crooked (suprising I know). But these firms started out with lots of money and advertise heavily. They do a bulk business and make a tun of money. Very few of the clients leave happy but it does not matter because they get new ones from the advertisements. I keep my case load low, I have about 1/4 to 1/8th of the business of these big guys. 90% of the people in the county have never heard of me while 95% of the people in the county have heard of the big guys. I almost always get better results than these big guys and per case I make a LOT more money than them, yet they make a lot more money than I do because they do so many more cases than me. In the mean time they are spending money trying to put the little guys like me out of business by driving up the cost of litigation and making the hoops more costly to jump through. The best services are not getting to the customers.
A friend of mine invented a different type of hairbrush for kids, it did not hurt for girls with long hair to use it. She had it mass produced and marketed it herself. The thing started selling like hotcakes. A large Corporation that sells beauty products noticed and offered her a lot of money to sell them the business. An unnegotable part of the Contract required that she stay out of the beauty product business for a certian amount of time. This large Corporation let it be known that if she did not sell they would make a simular product and sell it for less untill they ran her out of the industry. She took the offer, that company simply owns her product and does not produce it, they did not want a better product on the shelves next to theres. They do not make the better brush, they simply sit on it. The best product is not getting to the customers.
Capitalism would say that these guys operators who provide sub-standard service would go out of business, they dont, they thrive.
Case in point, I know a man who is a middle manager of a medium size Home Health Agency. The guy is an IDIOT. He fired one of his top producing sales people because she was not doing things "his way". The numbers dont lie, this sales person was always number one or two in the agency in number. She went to another agency and makes more money there. The same manager has gotten his corporation sued twice for sexual harrassment. For years Ive been wondering how this guy kept his management job, he still works at this company and lives a nice lifestyle. This week the riddle was disclosed to me... his mother is a major investor in the company so they keep this guy in his position. So now this guy harms his company, he makes bad decisions yet he keeps his job because of his mothers money. The best services are not getting to the customers.
In my field there are many examples. There are plenty of very bad lawyers, poor at there jobs or simply crooked (suprising I know). But these firms started out with lots of money and advertise heavily. They do a bulk business and make a tun of money. Very few of the clients leave happy but it does not matter because they get new ones from the advertisements. I keep my case load low, I have about 1/4 to 1/8th of the business of these big guys. 90% of the people in the county have never heard of me while 95% of the people in the county have heard of the big guys. I almost always get better results than these big guys and per case I make a LOT more money than them, yet they make a lot more money than I do because they do so many more cases than me. In the mean time they are spending money trying to put the little guys like me out of business by driving up the cost of litigation and making the hoops more costly to jump through. The best services are not getting to the customers.
A friend of mine invented a different type of hairbrush for kids, it did not hurt for girls with long hair to use it. She had it mass produced and marketed it herself. The thing started selling like hotcakes. A large Corporation that sells beauty products noticed and offered her a lot of money to sell them the business. An unnegotable part of the Contract required that she stay out of the beauty product business for a certian amount of time. This large Corporation let it be known that if she did not sell they would make a simular product and sell it for less untill they ran her out of the industry. She took the offer, that company simply owns her product and does not produce it, they did not want a better product on the shelves next to theres. They do not make the better brush, they simply sit on it. The best product is not getting to the customers.
Capitalism would say that these guys operators who provide sub-standard service would go out of business, they dont, they thrive.
