DamnYankee
Loyal to the end
As for who has been harmed by this listening in on conversations, anyone recall the article from last year where they talked about the NSA listening in on Soldiers calls home and getting off on the phone sex between service members and their spouses, significant others? So there SM is your harm to American citizens.
and for those with bad memories, here is where you can read the story:
http://abcnews.go.com/Blotter/story?id=5987804&page=1
Soldiers talking on a communications system set up by their employers don't have the same rights to privacy that a citizen has on a public system that he has paid for.